From Sisu on Retail Hell Underground:
I think once I'm done with retail, I'll be an anthropologist. It's not like I'll notice the lack of pay and dealing with shitty conditions.
I have to share this story about a brain dead bitch of a customer.
She started out a sweet yet somewhat high strung old lady.
That should have been a warning sign.
Well, she needed a coaxial cable. Not a problem, we have about a million, so I showed her our stock and helped her pick one out. Then she needed a connector. We have two types, the feed-thru and the twist on.
She picks up the twist on type and starts to walk away. I figure she's done and out of my hair when she stops me. WHY?
"I need the kind of connector where you thread it through."
I held up the feed-thru connector. "That would be the feed-thru kind."
"NO! THAT IS NOT IT!" she yelled at me. "It has to connect the coax cables."
"That's the point of this CONNECTOR," I told her.
"No, no, you aren't listening to me! It has to feed thru it and connect it. GOD, why can't you get it right?"
WTF?
"Ma'am, this is a FEED-THRU CONNECTOR. You FEED it THROUGH to
CONNECT coaxial cables. This is what you are looking for!" I said,
trying very hard to keep the sarcasm out of my voice.
She rolled her eyes at me. "Fuck you, you don't just don't know what I'm talking about. Isn't there anyone who knows anything?"
I rolled my eyes back at her. "Ma'am, this is exactly what you
need based on what you are telling me. If you can't explain it to me, I
cannot help you."
She walked away muttering about me "just not getting it".
-sisu
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